General Terms and Conditions – Aafinlo

• Orders
  An order, including those noted by our agents or representatives, is only binding if expressly and in writing accepted by us. Cancellation of the order is not possible unless prior written consent has been given. Any advance payments or invoices already paid will not be refunded in such cases.
• Delivery and Ownership
  Goods/services are delivered within the timeframe specified in the agreement. Goods remain the property of the seller until full payment of principal, costs, and interest. Nevertheless, the risks of loss or destruction of the sold goods shall be borne entirely by the buyer from the moment of sale.
• Delivery Conditions
  The buyer must ensure that the services and/or goods can be delivered and installed by the seller in a normal manner at the agreed place and time, including ensuring accessibility to the delivery location. If this condition is not met, the buyer is obliged to compensate the seller for all damages, including waiting time, storage costs, and costs for preserving the goods.
• Inspection and Complaints
  The buyer must inspect the delivered goods/services immediately. Any defects must be reported as soon as possible and no later than 7 calendar days after delivery by registered mail to the seller. After this period, the seller is only liable for hidden defects that render the goods unfit for their intended use, provided the goods have not been processed and the seller knew or should have known of the defects. The buyer must notify the seller within 7 calendar days after discovering the hidden defect by registered mail with a detailed description. Complaints regarding hidden defects do not suspend the buyer’s payment obligation.
• Liability
  Except as described in the previous article, the seller is not liable for any compensation whatsoever, whether directly or indirectly resulting from goods delivered or sold by us, except in cases of gross negligence or willful misconduct. The seller’s liability is in any case limited to the invoice value of the delivered goods/services, with a maximum of €10,000. Under no circumstances can the seller be held liable for indirect damages such as, but not limited to, loss of income, loss of contracts, capital costs, reduced efficiency, or any other losses or consequential damages, both to the buyer and third parties. The seller bears no responsibility for errors by appointees, even in cases of willful misconduct or gross negligence. In such cases, the buyer must address the appointee directly.
• Payment Terms
  Unless expressly agreed otherwise in writing, invoices are payable within 30 calendar days from the invoice date. In case of non-payment of all or part of the price, the outstanding amount will automatically and without prior notice be increased by an annual interest of 12% and a fixed compensation of 10%, with a minimum of €150. Any non-payment renders all outstanding invoices due and entitles the seller, after notice of default, to suspend future deliveries or terminate the agreement, without prejudice to the right to claim damages.
• Non-Compliance by Buyer
  If the buyer fails to fulfill contractual obligations, the seller has the right, after notice of default, to suspend its obligations or terminate the agreement without judicial intervention if no or no useful response is given within eight working days, without prejudice to the right to claim damages.
• Applicable Law and Jurisdiction
  All our agreements are governed by Belgian law. Any disputes arising in connection with this agreement may only be brought before the courts of Ghent.